Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Potential delays due to postal/courier service problems are outside of your control.

Domestic and International Shipping
Shipping charges for your order will be calculated and displayed at checkout.

We offer international shipping to the following countries:
EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

International: United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Edinburgh Sea Pieces is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 17 working days of receiving your shipping confirmation email, please contact us at monopatin@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges
Summarize your return policy here and link out to your full return policy page if you have one.

In the event that your order arrives damaged in any way, please email us as soon as possible at monopatin@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at monopatin@gmail.com